SHIPPING
We make every effort to ship orders on the same day that are received in our system by 3 pm eastern time on weekdays Monday thur Friday; i.e. except weekend and Holidays. However, all orders are shipped within 1 - 2 business days. Orders are shipped through UPS ground service and, or U.S. Postal Service. Once an order is confirmed and received in our system through Paypal, it will be shipped within 1 - 2 business days at standard rate for UPS ground service or U.S. Postal Service (USPS). We currently ship within the continental United States.
Orders shipped via UPS may incur a shipping fuel surcharge to deliver to West Coast States and some residential locations in remote areas.RETURNS
Customer can return an item within 30 days of receipt of shipment based on the delivery date of the tracking label by UPS and/ or U.S. Postal Service.
Items must be in new condition.
Items must be returned with all original packaging and tags.
Product item must be free of signs showing wear, alteration, strong perfume or cigarette odors (e.g. stains or washed).
Customer must send email to request for authorization number for your return order.
We will provide a return shipping label for a return order that's within our 30 day return policy guideline. A restocking fee of 15% apply to returned order(s). The restocking fee is waived to reorder and or exchange for a different size.
Return address:
Lee Cobb Company
415 W. Maple Street
Kalamazoo, Michigan 49001.
Please allow 3 - 5 business days for your return or exchange to be processed. As soon as your return /or exchange is received and processed, we will credit your account with a refund through Paypal and /or send out an exchange at no additional shipping cost.
Free Shipping Terms and Conditions:
The Free Shipping promotion is valid for Standard Shipping rate orders for a limited time only. Lee Cobb Co. reserves the right to cancel it at any time.
If you do not purchase the items added to your Shopping Cart when the free shipping offer is in effect, you will not receive free shipping. The promotion applies only to qualifying items purchased. Shipping fees, gift-wrap charges, and taxes are not included in calculating purchase amount if the promotion has a threshold. The Free Shipping promotion applies only to orders shipped via Standard Shipping to a single address. If you return an item shipped under the Free Shipping promotion, and need to exchange for a different size, we will issue a return shipping label and ship the new order out under the Free Shipping guidelines. If customer wants to return the order that's within the 30 day return policy guideline, we will issue a return shipping label and if the returned order drops below the threshold quantity 1, or the order amount falls below $60.00, a restocking fee of 15% will apply. Void where prohibited.
